Go live checklist

Six checks before you forward real calls to your agent.

Business details, prices and hours are right, and your FAQs cover the questions you get most.

Urgent calls: you know whether the agent transfers them or flags them and alerts you, and you have tested it.

Transfers reach the right person, and you know a missed transfer becomes a message.

You receive the SMS, email and app notification after a test call.

You have chosen all calls, missed calls only, or after hours forwarding, and set it up with your carrier.

You have decided whether to keep additional minutes on (the default) or set a monthly limit.

TensifyX is not an emergency service. If your business receives urgent calls, keep a way for urgent matters to reach a person.