AI receptionist for clinics that books into Cliniko.
A patient wanting to move Thursday to the morning should not wait until Monday. Reschedules, new-patient intake and recalls into Cliniko or Nookal.
Clinic diaries fill around the clinician, not around a receptionist’s lunch break. A patient who needs to move Thursday to the morning at 9pm currently waits until Monday or finds another clinic. The useful product is not a transcript in an inbox. It is an appointment that already exists in Cliniko or Nookal, with the patient confirmed by SMS.
TensifyX handles new-patient intake, reschedules, cancellations and recalls on the number already on your door and your Google listing. Callers are told they are speaking with an AI assistant. Availability is read from the diary you already run. The booking lands before the caller hangs up.
New patients can be asked the questions your clinic actually uses: referral, area of the body, private vs third-party, first-available vs a named practitioner. Existing patients can move a time without sitting on hold. If the request is clinical or sensitive, the call transfers to your team with the context so nobody repeats themselves.
Setup takes under 10 minutes and you keep your number with your existing telco. Hosted in AWS Sydney with Australian speech endpoints, the default a practice manager can show a compliance officer. First 15 days free on published plans.
Essential at $99 + GST/month (300 minutes of agent call time, about 120 calls) is the plan for write-back into Cliniko or Nookal. Lite at $49 + GST/month covers answering, one calendar and SMS summaries if you are not ready for full diary write-back yet.
Practice managers comparing vendors should ask three things: where is speech processed, are callers told it is AI, and does the appointment exist in Cliniko before hang-up. TensifyX answers yes, yes, and yes, with published AUD prices and a 15-day free trial.
Monday morning should be treating patients, not returning a pile of “can I move Thursday?” voicemails. Watch a one-minute example call, then look at Lite and Essential. Email hello@tensifyx.com.au if you want to talk to a person.