AI receptionist cost in Australia
Published flat monthly AUD rates, compared with voicemail, answering services and a full-time receptionist. Published 2026-08-29, updated 2026-10-10.
Published , updated .
Most vendors hide the number behind a demo form. TensifyX publishes Lite at $49 + GST per month (100 minutes of agent call time, about 40 calls) and Essential at $99 + GST per month (300 minutes of agent call time, about 120 calls), with no setup fee and no lock-in. Scale is scoped with you for high volume and multi-location operations; multi-site routing starts on Growth.
Allowances are counted in minutes because a forty-second wrong number and a six-minute booking are not the same call, and on a plan counted in calls you pay the same for both. Minutes charge you for the conversation you actually had. We tell you at 80% and again at 90%, with how many minutes are left and how fast you are using them. When the plan’s minutes are used up, the agent keeps answering so no caller is cut off, and additional minutes are billed the following month at the plan’s rate (Lite $0.89, Essential $0.59, Growth $0.39 and Business $0.29 a minute, + GST). You can set a monthly limit or switch additional minutes off in the dashboard, and if the next plan up works out cheaper, move up instead.
A full-time receptionist is typically $60,000 a year loaded before super, leave and nights. That person still stops at 5pm. An answering service is often $200 to $600 a month and still takes a message. Voicemail is $0 and books nothing. TensifyX is built to write the job into the system you already run.
The missed call cost calculator uses one model site wide: calls per day × missed% × 22 working days × the share that would have booked × average job value. Its defaults of 8 × 20% × 22 × 30% × $400 come to $4,224 a month going elsewhere. Put in your own numbers on the calculator page.
First 15 days free. No card needed, and nothing is charged unless you choose a plan. Figures on this page are list prices in Australian dollars. Watch a one-minute example call with no signup, then look at Lite and Essential on the pricing page.
Onshore processing in AWS Sydney is included on every plan, and so is AI disclosure. Recordings and transcripts are on every plan, kept for the plan’s call history period (from 30 days on Lite to 3 years on Scale) and then deleted automatically, or kept longer by arrangement. Two-way booking into job and practice systems (ServiceM8, Simpro, Cliniko, Nookal, LEAP and more) starts on Essential.
Compare the columns: voicemail, answering service, receptionist, TensifyX. Most buyers are running column one by default and have never seen it laid out. That comparison, and this price list, are the two pages worth sending in an email.